Returns & Refunds Policy
Last updated: 2020-07-05
Please note that we do have a refund policy. If the customer is dissatisfied with the quality or the quantity of the products delivered, or a product substitution, in case of non-availability of the original item at the time of delivery, he / she should notify Gokuldas Gathiawala within 24 Hrs of the delivery of the gifts.
In such an event , we may replace the items delivered subject to an approval by our Q C department, and the item being in an un-opened and re-saleable condition, or process a part or a full refund, on a case to case basis.
For such an exchange or refund, the goods delivered will have to be sent to our Head Office at the recipients cost.
However, we will pay for the delivery of the exchanged goods to the recipient.
Please note that no complaint for an exchange will be entertained if the same is made after 24 Hrs. of the delivery of the goods.
No Cash refund will be provided, customer will be given Credit Note.